Error installing Julia Pro 0.5.2.1

question
bug

#1

I’ve been trying to install JuliaPro 0.5.2.1 on a mac, and I keep on getting this error.

I’ve tried several things but I can’t figure out what might be happening here.
As for the install log I have the following:

May 31 13:53:01 we12c136 installd[310]: ./postinstall: Command "python setup.py egg_info" failed with error code 1 in /private/tmp/PKInstallSandbox.Xlr69b/tmp/pip-build-I_UvQy/matplotlib
May 31 13:53:01 we12c136 install_monitor[9532]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
May 31 13:53:02 we12c136 installd[310]: PackageKit: releasing backupd
May 31 13:53:02 we12c136 installd[310]: PackageKit: allow user idle system sleep
May 31 13:53:02 we12c136 installd[310]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “JuliaPro-0.5.2.1_build-80.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file://localhost/Users/Fil/OneDrive%20-%20UGent/Julia/JuliaPro-0.5.2.1_build-80.pkg#JuliaPro-0.5.2.1_pkg.pkg, PKInstallPackageIdentifier=com.juliacomputing.juliapro-0.5.2.1, NSLocalizedDescription=An error occurred while running scripts from the package “JuliaPro-0.5.2.1_build-80.pkg”.} {
	    NSFilePath = "./postinstall";
	    NSLocalizedDescription = "An error occurred while running scripts from the package \U201cJuliaPro-0.5.2.1_build-80.pkg\U201d.";
	    NSURL = "file://localhost/Users/Fil/OneDrive%20-%20UGent/Julia/JuliaPro-0.5.2.1_build-80.pkg#JuliaPro-0.5.2.1_pkg.pkg";
	    PKInstallPackageIdentifier = "com.juliacomputing.juliapro-0.5.2.1";
	}
May 31 13:53:02 we12c136 installd[310]: PackageKit: Running idle tasks
May 31 13:53:02 we12c136 Installer[9519]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “JuliaPro-0.5.2.1_build-80.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file://localhost/Users/Fil/OneDrive%20-%20UGent/Julia/JuliaPro-0.5.2.1_build-80.pkg#JuliaPro-0.5.2.1_pkg.pkg, PKInstallPackageIdentifier=com.juliacomputing.juliapro-0.5.2.1, NSLocalizedDescription=An error occurred while running scripts from the package “JuliaPro-0.5.2.1_build-80.pkg”.}
May 31 13:53:02 we12c136 installd[310]: PackageKit: Removing client PKInstallDaemonClient pid=9519, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
May 31 13:53:02 we12c136 Installer[9519]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
May 31 13:53:02 we12c136 Installer[9519]: IFDInstallController D370 state = 8
May 31 13:53:02 we12c136 Installer[9519]: Displaying 'Install Failed' UI.
May 31 13:53:02 we12c136 Installer[9519]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
May 31 13:53:11 we12c136 installd[310]: PackageKit: Done with sandbox removals
May 31 13:54:31 we12c136 Installer[9519]: Package Removal: Package is not in downloads directory. Not offering removal.
May 31 13:54:31 we12c136 Installer[9519]: Package Removal: Package cannot be removed.

#2

Could you mail the /var/log/install.log file to the support email id - juliapro@juliacomputing.com ?


#3

Sure. I’ll do that.

Thanks.


#4

I saw the same error while installing Julia Pro on a new Mac. I realized that I forgot to authorize Xcode: $ sudo xcodebuild -license Once I completed this, I was able to install Julia successfully.


#5

Thanks. Unfortunately I did that as well for something else. It works for other stuff but not for Julia Pro.


#6

My macbook installation also failed when trying to install matplotlib, using the mac’s default 2.7.10 python installation. Installing 3.6.1 (brew install python3) did the trick for me.