I have experienced intermittent Kaleido failure on Windows (it gave error in some machines and in some occasions) and one thing I had success with (in CI windows tests and a on a problematic windows 10 machine) was to explicitly force the Kaleido_jll library to version 0.1 (like I did in this commit).
You can simply force the lower version on the underlying Kaleido library by adding it explicitly in your environment where you also load PlotlyJS. Like so (in a temp environment):
(jl_AvCp4j) pkg> add PlotlyJS, Kaleido_jll@v0.1
Try it out and see if this might solve your issue with loading Kaleido.