# Stuck at "Please Authenticate"

**URL:** <https://discourse.julialang.org/t/stuck-at-please-authenticate/22506>\
**Category:** Tooling\
**Tags:** package, juliapro\
**Created:** [March 29, 2019, 3:44pm UTC](https://discourse.julialang.org/t/stuck-at-please-authenticate/22506 "2019-03-29T15:44:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![WouterJRV](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/wouterjrv/32/21837_2.png) [@WouterJRV](https://discourse.julialang.org/u/WouterJRV)\
**Post date:** [March 29, 2019, 3:44pm UTC](https://discourse.julialang.org/t/stuck-at-please-authenticate/22506/1 "2019-03-29T15:44:03Z")

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I have just installed Juno, but when I try

> Pkg.add(“DifferentialEquations.jl”)

I get

> Updating registry at `~/.juliapro/JuliaPro_v1.0.3.1/registries/General`  
> TokenManager.AuthWindow(“pkgauthwindow”, Dict(:url=\>“[https://pkg.juliacomputing.com/auth/](https://pkg.juliacomputing.com/auth/)”))  
> [ Info: Please Authenticate.

And a window opens where I sign in with my github account. After doing so though, nothing happens and the REPL terminal remains stuck.

How can I solve this?

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**Author:** ![Harsha](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/harsha/32/1985_2.png) [@Harsha](https://discourse.julialang.org/u/Harsha)\
**Post date:** [April 1, 2019, 8:50am UTC](https://discourse.julialang.org/t/stuck-at-please-authenticate/22506/2 "2019-04-01T08:50:09Z")

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Can you please provide following information, this would help us in understanding the issue better

1. Can you check if a file called `token.toml` is present in following path?

`~/.juliapro/token.toml`

If you’re on Windows, replace `~` with your home folder path

1. On which Operating system are you encountering this error? Example: - Linux, Mac, Windows .

2. Can you please provide the version number of the Operating system too? Example:- ubuntu 16.04, Windows 10, etc.

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**Author:** ![WouterJRV](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/wouterjrv/32/21837_2.png) [@WouterJRV](https://discourse.julialang.org/u/WouterJRV)\
**Post date:** [April 1, 2019, 11:24am UTC](https://discourse.julialang.org/t/stuck-at-please-authenticate/22506/3 "2019-04-01T11:24:33Z")

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Hi,  
apparently xclip was not installed properly (linux), now it seems to be solved

thanks

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**Author:** ![ljschumacher](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/ljschumacher/32/8233_2.png) [@ljschumacher](https://discourse.julialang.org/u/ljschumacher)\
**Post date:** [April 30, 2019, 2:25pm UTC](https://discourse.julialang.org/t/stuck-at-please-authenticate/22506/4 "2019-04-30T14:25:22Z")

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I’m having a similar problem, but it got fixed after downloading the token from the relevant website

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**Author:** ![mbauman](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/mbauman/32/31082_2.png) [@mbauman](https://discourse.julialang.org/u/mbauman)\
**Post date:** [September 12, 2023, 4:41pm UTC](https://discourse.julialang.org/t/stuck-at-please-authenticate/22506/5 "2023-09-12T16:41:36Z")

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