# PlotlyJS causes errors, can't figure out how to use PlotlyLight - how to use Plotly from Julia?

**URL:** <https://discourse.julialang.org/t/plotlyjs-causes-errors-cant-figure-out-how-to-use-plotlylight-how-to-use-plotly-from-julia/108853>\
**Category:** New to Julia\
**Tags:** plotlyjs\
**Created:** [January 16, 2024, 4:57am UTC](https://discourse.julialang.org/t/plotlyjs-causes-errors-cant-figure-out-how-to-use-plotlylight-how-to-use-plotly-from-julia/108853 "2024-01-16T04:57:59Z")\
**Posts on this page:** 1\
**Showing post:** 24

<div class="post-metadata">

**Author:** ![jojob68](https://avatars.discourse-cdn.com/v4/letter/j/13edae/32.png) [@jojob68](https://discourse.julialang.org/u/jojob68)\
**Post date:** [January 19, 2024, 3:51am UTC](https://discourse.julialang.org/t/plotlyjs-causes-errors-cant-figure-out-how-to-use-plotlylight-how-to-use-plotly-from-julia/108853/24 "2024-01-19T03:51:40Z")

</div>

Thank you for your comment, I find it reassuring there is hope, but I really have no clue how my machine could be “non-standard” (assuming you are also on Windows, as it does seem a Windows issue). I am a local administrator on my machine, it is not on a domain, I have a regular, simple 3-letter user name without special characters, I would assume my configuration is very similar to many others (windows 10, not 11).  
I have also changed the permissions on the whole .julia folder as advised by oheil.

I am a bit skeptical on “very specific to your machine” because these problems seem to have been there for a long time and there is still (at least) one open issue on them (or at least similar problems):

> [@Kaleido error: with Julia 1.6, the artifact seems to be broken](https://discourse.julialang.org/t/kaleido-error-with-julia-1-6-the-artifact-seems-to-be-broken/54475):
>
> [https://github.com/sglyon/PlotlyBase.jl/issues/40](https://github.com/sglyon/PlotlyBase.jl/issues/40) Would anyone have some insight into this problem? It appears to be happening on Linux and Windows. Can you confirm?

> <https://github.com/JuliaPlots/PlotlyJS.jl/issues/479>
>
> Julia 1.10 on windows 11.
> …                                                                                                      
> ┌ Warning: Kaleido is not available on this system. Julia will be unable to save images of any plots.                                                                                                            
> └ @ PlotlyJS C:\\Users\\pkonl\\SublimeJulia\_1\_10\_0\\assets\\.julia-1.10.0-depot\\packages\\PlotlyJS\\qhYQ5\\src\\kaleido.jl:65                                                                                             
> ┌ Warning: ErrorException("Could not start Kaleido process")                                                                                                                                                     
> └ @ PlotlyJS C:\\Users\\pkonl\\SublimeJulia\_1\_10\_0\\assets\\.julia-1.10.0-depot\\packages\\PlotlyJS\\qhYQ5\\src\\kaleido.jl:66

(but this being said, I am of course willing to admit that the problems happen on some specific machines and not on all machines!)

Also, if it’s a permission issue, I don’t see why I am able to use PlotlyJS once, but then, if I restart Julia, it fails, until I also restart Windows.

You said you are teaching a course, do you give specific instructions on how to install Julia and the packages? Perhaps there is some mysterious order or way to install things?

---

_[View the full topic](https://discourse.julialang.org/t/plotlyjs-causes-errors-cant-figure-out-how-to-use-plotlylight-how-to-use-plotly-from-julia/108853)._