I think I have my firewall active for this. I just disabled it and tried again but I still get errors. Although here it just crashed out without saying anything…
I’m on my home network. Any suggestions how I could diagnose any potential issues? Just running the network troubleshooter shows no problems.
I’ve had my antivirus disabled during all this while trying to figure this all out, so I don’t think that would be it.
I tried using chkdsk /r /f /x and also sfc /scannow to check for issues, and also the Windows Memory Diagnostic tool. sfc /scannow said it fixed some corrupted files but the issues still persist… the other two diagnostics showed no issues. Any other tools I can use to check this?
Looking at the logs, there seem to be the corrupted files
2024-06-19 14:02:25, Info DEPLOY [Pnp] Corrupt file: C:\Windows\System32\drivers\BthA2dp.sys
2024-06-19 14:02:25, Info DEPLOY [Pnp] Repaired file: C:\Windows\System32\drivers\BthA2dp.sys
2024-06-19 14:02:25, Info DEPLOY [Pnp] Corrupt file: C:\Windows\System32\drivers\BthHfEnum.sys
2024-06-19 14:02:25, Info DEPLOY [Pnp] Repaired file: C:\Windows\System32\drivers\BthHfEnum.sys
2024-06-19 14:02:25, Info DEPLOY [Pnp] Corrupt file: C:\Windows\System32\drivers\bthmodem.sys
2024-06-19 14:02:25, Info DEPLOY [Pnp] Repaired file: C:\Windows\System32\drivers\bthmodem.sys
I don’t know what these files are or how to really tell what’s going on. My knowledge about this kinda stuff is very minimal unfortunately
I have no pending updates.
Are all these issues isolated to Julia or are you experiencing issues with any other programs?
Initially I’ve only been having issues with Julia. But now that I’ve run these diagnostics my browser keeps crashing too and I’ve gotten a BSOD twice… so maybe it’s not related to Julia. But I’m at a complete loss of what to do here.
Why kind of hard drive do you have?
Does this image tell you? I’ve had this computer setup for a while now I’m not 100% sure.
I am starting to strongly suspect malware. Something appears to be trying to tamper with your networking stack. If there was nothing you did recently to trigger this, then I think we may need to consider that possibility.
Interesting… trying to think of what I could’ve done recently that might’ve caused this, but nothing comes to mind. I was contemplating doing a factory reset but was thinking previously that if it were a hard drive issue, that a reset probably wouldn’t fix it. Do you think a reset would be worth it at this point?
I don’t use Windows much these days, but I will typically use CCleaner to help maintain my installation. One of the nicer things it does is help clean up the Windows Registry. But some words of warning: CCleaner is kind of spammy in that it may try to install 3rd party apps you don’t need/want and it is very pushy about the “professional” version that is unnecessary.
I’m not sure sure other people’s opinion on it, but it would be worth a try to clean up your system with it before doing any kind of full reset. I would just try to avoid the professional version and definitely turn off “run ccleaner on start up” or just uninstall after using it.
Thanks @mihalybaci and @mkitti. Meant to reply back to this that indeed the computer was having significant issues unrelated to Julia. Computer’s pretty dead now unfortunately. Appreciate all the help!
