# I am stuck at "Please Authenticate"

**URL:** <https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313>\
**Category:** General Usage\
**Tags:** question\
**Created:** [July 13, 2019, 6:38am UTC](https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313 "2019-07-13T06:38:43Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![CUHKSZzxy](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@CUHKSZzxy](https://discourse.julialang.org/u/CUHKSZzxy)\
**Post date:** [July 13, 2019, 6:38am UTC](https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313/1 "2019-07-13T06:38:44Z")

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I am a macbook user, since the JuliaBox is extremely slow, so I am trying to use the Jupyter notebook based on my own computer. However, when I am running the following code, something went wrong.

using Pkg  
Pkg.add(“Images”)

Updating registry at `~/.juliapro/JuliaPro_v1.1.1.1/registries/JuliaPro`

┌ Info: Please Authenticate… └ @ TokenManager /Users/vagrant/worker/juliapro-release-osx1011-0\_6/build/tmp\_julia/Julia-1.1.app/Contents/Resources/julia/share/julia/stdlib/v1.1/TokenManager/src/TokenManager.jl:47

 ![21](https://global.discourse-cdn.com/julialang/original/3X/a/8/a8ffc2496e7d8067a85fbafd7d6632c06861be54.png)

And this problem happens also when I am trying to add other new packages!  
I really don’t know how to solve this problem. I have searched on google, and try to download the token, but it makes no sense. So can anyone help me to solve this problem? Thanks a lot!

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**Author:** ![johnh](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/johnh/32/3615_2.png) [@johnh](https://discourse.julialang.org/u/johnh)\
**Post date:** [July 13, 2019, 6:52am UTC](https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313/2 "2019-07-13T06:52:44Z")

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The vagrant in the path seems to indicate that you are using Vagrant.  
I’m not familiar with JuliaPro - but I was not aware that it used Vagrant.

Also, putting my size 8 feet in here, you have chosen JuiliaPro. Maybe good reasons for that.  
Have you tried the ‘vanilla’ version?

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**Author:** ![CUHKSZzxy](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@CUHKSZzxy](https://discourse.julialang.org/u/CUHKSZzxy)\
**Post date:** [July 13, 2019, 6:58am UTC](https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313/3 "2019-07-13T06:58:46Z")

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Thank you for replying, so do you mean that there are some problems with “path” or with the version of “Juliapro”? I download the Juliapro from the official website, i think the version will be correct. Can you give me some suggestions of what could i do next? i would appreciate it a lot.

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**Author:** ![CUHKSZzxy](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@CUHKSZzxy](https://discourse.julialang.org/u/CUHKSZzxy)\
**Post date:** [July 13, 2019, 7:13am UTC](https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313/4 "2019-07-13T07:13:52Z")

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I think i have solved the problem! The reason is that i havn’t authenticate on the Juliapro. After i authenticate on the Juliapro using my giithub account, the problems is perfectly solved!

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**Author:** ![johnh](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/johnh/32/3615_2.png) [@johnh](https://discourse.julialang.org/u/johnh)\
**Post date:** [July 13, 2019, 9:30am UTC](https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313/5 "2019-07-13T09:30:47Z")

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@CUHKSZzxy Good news!  
Please also be aware of: [Download Julia](https://julialang.org/downloads/)

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**Author:** ![curious](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/curious/32/7629_2.png) [@curious](https://discourse.julialang.org/u/curious)\
**Post date:** [October 21, 2019, 12:49pm UTC](https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313/6 "2019-10-21T12:49:20Z")

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> [@CUHKSZzxy](#):
>
> After i authenticate on the Juliapro using my giithub account, the problems is perfectly solved!

I am sorry but I am not seeing how I can authenticate on JuliaPro?

I would appreciate any help.

Thank you.

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**Author:** ![mbauman](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/mbauman/32/31082_2.png) [@mbauman](https://discourse.julialang.org/u/mbauman)\
**Post date:** [October 21, 2019, 1:43pm UTC](https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313/7 "2019-10-21T13:43:15Z")

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You just need to do a package operation within the JuliaPro app itself — it’ll pop up an authentication window that will allow you to log in. Once authorized, you can happily use Jupyter with JuliaPro’s julia.

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**Author:** ![nonoruego](https://avatars.discourse-cdn.com/v4/letter/n/48db29/32.png) [@nonoruego](https://discourse.julialang.org/u/nonoruego)\
**Post date:** [December 5, 2019, 7:56pm UTC](https://discourse.julialang.org/t/i-am-stuck-at-please-authenticate/26313/8 "2019-12-05T19:56:01Z")

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I’m getting no popup - it just does nothing after “please authenticate” and eventually times out. This happens both using Pkg.add from the REPL prompt or entering the pkg\> mode and issuing an “add…” statement.  
(Using JuliaPro in Linux)  
Where should this popup appear?
