# \#Helpdesk channel on Slack (proposal to close the channel)

**URL:** <https://discourse.julialang.org/t/helpdesk-channel-on-slack-proposal-to-close-the-channel/47697>\
**Category:** Community\
**Tags:** announcement\
**Created:** [October 3, 2020, 3:05pm UTC](https://discourse.julialang.org/t/helpdesk-channel-on-slack-proposal-to-close-the-channel/47697 "2020-10-03T15:05:33Z")\
**Posts on this page:** 2\
**Page:** 4

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**Author:** ![neo\_abs](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/neo_abs/32/16672_2.png) [@neo\_abs](https://discourse.julialang.org/u/neo_abs)\
**Post date:** [October 17, 2020, 8:05pm UTC](https://discourse.julialang.org/t/helpdesk-channel-on-slack-proposal-to-close-the-channel/47697/61 "2020-10-17T20:05:15Z")

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Lock but not disable #helpdesk for users and add infobot/crawler that would drop on slack links to new threads on stack/julia or discourse.

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**Author:** ![logankilpatrick](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/logankilpatrick/32/38123_2.png) [@logankilpatrick](https://discourse.julialang.org/u/logankilpatrick)\
**Post date:** [January 18, 2021, 8:21pm UTC](https://discourse.julialang.org/t/helpdesk-channel-on-slack-proposal-to-close-the-channel/47697/62 "2021-01-18T20:21:25Z")

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A proposal with details on a more user friendly solution to this problem can be found here: [Bridging Slack's #Helpdesk and Discourse (Proposal, feedback welcome!)](https://discourse.julialang.org/t/bridging-slacks-helpdesk-and-discourse-proposal-feedback-welcome/53554)

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