# Failure to download artifacts: cannot add/update some packages! **URL:** \ **Category:** Package Management\ **Tags:** artifacts, download\ **Created:** [September 10, 2024, 12:38pm UTC](https://discourse.julialang.org/t/failure-to-download-artifacts-cannot-add-update-some-packages/119248 "2024-09-10T12:38:04Z")\ **Posts on this page:** 3\ **Page:** 1

**Author:** ![Livio](https://avatars.discourse-cdn.com/v4/letter/l/f07891/32.png) [@Livio](https://discourse.julialang.org/u/Livio)\ **Post date:** [September 10, 2024, 12:38pm UTC](https://discourse.julialang.org/t/failure-to-download-artifacts-cannot-add-update-some-packages/119248/1 "2024-09-10T12:38:04Z")

The problem: I run ```julia ENV["JULIA_DEBUG"] = "all" # detailed debug info import Pkg Pkg.add("HTTP") ``` but fail to install HTTP because I can’t download the artifact OpenSSL (stacktrace below). Additional info: - Julia version 1.10.4. Windows 10 64bit - I am using a corporate PC without proxy. The firm blocks a lot of things, but I am usually able to download packages, and the HTTP package itself is working find in other environments. Is it possible to verify from the output that this is a proxy issue? If so, I will talk to the boys at IT. Otherwise, any help would be greatly appreciated 🙂 - I have tried setting `ENV["JULIA_SSL_NO_VERIFY_HOSTS"] = "github.com"` and `ENV["JULIA_SSL_NO_VERIFY_HOSTS"] = "pkg.julialang.org"`. Neither worked. - The issue is not specific to OpenSSL. If I run Pkg.update(), I get a similar error when downloading artifact libfdk\_aac. Thank you very much! ```julia-repl ┌ Debug: Skipping updating registry General since it is on cooldown: 23 hours, 42 minutes, 44 seconds, 700 milliseconds left └ @ Pkg.Registry C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Registry\Registry.jl:387 Resolving package versions... ┌ Debug: tiered_resolve: trying PRESERVE_ALL └ @ Pkg.Operations C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Operations.jl:1332┌ Debug: Downloading artifact from Pkg server │ name = "OpenSSL" │ artifacts_toml = "C:\\Users\\NAMENAME\\.julia\\packages\\OpenSSL_jll\\DoJl5\\Artifacts.toml" │ platform = Windows x86_64 {cxxstring_abi=cxx11, julia_version=1.10.4, libgfortran_version=5.0.0} │ url = "https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304" └ @ Pkg.Artifacts C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Artifacts.jl:421 Downloading artifact: OpenSSL ┌ Debug: download and verify failed │ url = "https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304" │ dest = "C:\\Users\\NAMENAME\\AppData\\Local\\Temp\\jl_3wXOBGtEf8-download.gz" ifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304 └ @ Pkg.PlatformEngines C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\PlatformEngines.jl:352 ┌ Debug: download and verify failed │ url = "https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304" │ dest = "C:\\Users\\NAMENAME\\AppData\\Local\\Temp\\jl_3wXOBGtEf8-download.gz" │ err = RequestError: HTTP/1.1 200 OK (Recv failure: Connection was reset) while requesting https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304 └ @ Pkg.PlatformEngines C:\UsersNAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\PlatformEngines.jl:352 ┌ Debug: download and verify failed │ url = "https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304" │ dest = "C:\\Users\\NAMENAME\\AppData\\Local\\Temp\\jl_3wXOBGtEf8-download.gz" │ err = RequestError: HTTP/1.1 200 OK (Recv failure: Connection was reset) while requesting https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304 └ @ Pkg.PlatformEngines C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\PlatformEngines.jl:352 ┌ Debug: download and verify failed │ url = "https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304" │ dest = "C:\\Users\\NAMENAME\\AppData\\Local\\Temp\\jl_3wXOBGtEf8-download.gz" │ err = RequestError: HTTP/1.1 200 OK (Recv failure: Connection was reset) while requesting https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304 └ @ Pkg.PlatformEngines C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\PlatformEngines.jl:352 ┌ Debug: download_artifact error │ tree_hash = SHA1("8b5673894767bc39a7d0dfdad9c9c083fd9fe304") │ tarball_url = "https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304" │ tarball_hash = nothing │ err = RequestError: HTTP/1.1 200 OK (Recv failure: Connection was reset) while requesting https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304 Failure artifact: OpenSSL ┌ Debug: Failed to download artifact from Pkg server │ download_success = RequestError: HTTP/1.1 200 OK (Recv failure: Connection was reset) while requesting https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304 └ @ Pkg.Artifacts C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Artifacts.jl:430 ┌ Debug: Downloading artifact │ name = "OpenSSL" │ artifacts_toml = "C:\\Users\\NAMENAME\\.julia\\packages\\OpenSSL_jll\\DoJl5\\Artifacts.toml" │ platform = Windows x86_64 {cxxstring_abi=cxx11, julia_version=1.10.4, libgfortran_version=5.0.0} │ url = "https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz" └ @ Pkg.Artifacts C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Artifacts.jl:446 Downloading artifact: OpenSSL ┌ Debug: download and verify failed │ url = "https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz" │ dest = "C:\\Users\\NAMENAME\\AppData\\Local\\Temp\\jl_TqZsXovY1g-download.gz" │ err = RequestError: HTTP/1.1 403 Forbidden while requesting https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz └ @ Pkg.PlatformEngines C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\PlatformEngines.jl:352 ┌ Debug: download and verify failed │ url = "https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz" │ dest = "C:\\Users\\NAMENAME\\AppData\\Local\\Temp\\jl_TqZsXovY1g-download.gz" │ err = RequestError: HTTP/1.1 403 Forbidden while requesting https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz └ @ Pkg.PlatformEngines C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\PlatformEngines.jl:352 ┌ Debug: download and verify failed │ url = "https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz" │ dest = "C:\\Users\\NAMENAME\\AppData\\Local\\Temp\\jl_TqZsXovY1g-download.gz" │ err = RequestError: HTTP/1.1 403 Forbidden while requesting https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz └ @ Pkg.PlatformEngines C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\PlatformEngines.jl:352 ┌ Debug: download and verify failed │ url = "https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz" │ dest = "C:\\Users\\NAMENAME\\AppData\\Local\\Temp\\jl_TqZsXovY1g-download.gz" │ err = RequestError: HTTP/1.1 403 Forbidden while requesting https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz └ @ Pkg.PlatformEngines C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\PlatformEngines.jl:352 ┌ Debug: download_artifact error │ tree_hash = SHA1("8b5673894767bc39a7d0dfdad9c9c083fd9fe304") │ tarball_url = "https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz" │ tarball_hash = "0c7b51a91dc9d6c2ecbbc46db93f8f3ebc35fdeccc98739ee3d89600b18f7b79" │ err = RequestError: HTTP/1.1 403 Forbidden while requesting https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz Failure artifact: OpenSSL ┌ Debug: Failed to download artifact │ download_success = RequestError: HTTP/1.1 403 Forbidden while requesting https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz └ @ Pkg.Artifacts C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Artifacts.jl:455 ERROR: Unable to automatically download/install artifact 'OpenSSL' from sources listed in 'C:\Users\NAMENAME\.julia\packages\OpenSSL_jll\DoJl5\Artifacts.toml'. Sources attempted: - https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304 Error: RequestError: HTTP/1.1 200 OK (Recv failure: Connection was reset) while requesting https://pkg.julialang.org/artifact/8b5673894767bc39a7d0dfdad9c9c083fd9fe304 - https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz Error: RequestError: HTTP/1.1 403 Forbidden while requesting https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz Stacktrace: [1] error(s::String) @ Base .\error.jl:35 [2] ensure_artifact_installed(name::String, meta::Dict{…}, artifacts_toml::String; platform::Base.BinaryPlatforms.Platform, verbose::Bool, quiet_download::Bool, io::Base.TTY) @ Pkg.Artifacts C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Artifacts.jl:467 [3] @ Pkg.Operations C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Operations.jl:756 [4] add(ctx::Pkg.Types.Context, pkgs::Vector{…}, new_git::Set{…}; preserve::Pkg.Types.PreserveLevel, platform::Base.BinaryPlatforms.Platform) @ Pkg.Operations C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Operations.jl:1395 [5] add @ C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\Operations.jl:1377 [inlined] [6] add(ctx::Pkg.Types.Context, pkgs::Vector{…}; preserve::Pkg.Types.PreserveLevel, platform::Base.BinaryPlatforms.Platform, kwargs::@Kwargs{…}) @ Pkg.API C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\API.jl:278 [7] add(pkgs::Vector{Pkg.Types.PackageSpec}; io::Base.TTY, kwargs::@Kwargs{}) @ Pkg.API C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\API.jl:159 [8] add(pkgs::Vector{Pkg.Types.PackageSpec}) @ Pkg.API C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\API.jl:148 [9] add @ C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\API.jl:147 [inlined] [10] add(pkg::String) @ Pkg.API C:\Users\NAMENAME\AppData\Local\Programs\Julia-1.10.4\share\julia\stdlib\v1.10\Pkg\src\API.jl:146 [11] top-level scope @ REPL[3]:1 Some type information was truncated. Use `show(err)` to see complete types. ``` ---

**Author:** ![dqeeq](https://avatars.discourse-cdn.com/v4/letter/d/b9e5f3/32.png) [@dqeeq](https://discourse.julialang.org/u/dqeeq)\ **Post date:** [September 10, 2024, 10:52pm UTC](https://discourse.julialang.org/t/failure-to-download-artifacts-cannot-add-update-some-packages/119248/2 "2024-09-10T22:52:18Z")

Try this: 1. Download the [OpenSSL artifact](https://github.com/JuliaBinaryWrappers/OpenSSL_jll.jl/releases/download/OpenSSL-v3.0.15+0/OpenSSL.v3.0.15.x86_64-w64-mingw32.tar.gz) using your browser 2. Extract the contents twice, e.g. using 7-zip 3. Create a new folder in `C:\Users\NAMENAME\.julia\artifacts`, and name it `8b5673894767bc39a7d0dfdad9c9c083fd9fe304` 4. Copy the three folders `bin`, `include`, and `share` from the extracted folder to the new folder 5. Run `julia>]add HTTP` again ---

**Author:** ![Livio](https://avatars.discourse-cdn.com/v4/letter/l/f07891/32.png) [@Livio](https://discourse.julialang.org/u/Livio)\ **Post date:** [September 12, 2024, 7:11pm UTC](https://discourse.julialang.org/t/failure-to-download-artifacts-cannot-add-update-some-packages/119248/3 "2024-09-12T19:11:29Z")

It worked perfectly. Thank you!