# Artifact Download Timeout

**URL:** <https://discourse.julialang.org/t/artifact-download-timeout/68093>\
**Category:** Package Management\
**Tags:** artifacts\
**Created:** [September 13, 2021, 12:27pm UTC](https://discourse.julialang.org/t/artifact-download-timeout/68093 "2021-09-13T12:27:46Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![RJJardine](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/rjjardine/32/8658_2.png) [@RJJardine](https://discourse.julialang.org/u/RJJardine)\
**Post date:** [September 13, 2021, 12:27pm UTC](https://discourse.julialang.org/t/artifact-download-timeout/68093/1 "2021-09-13T12:27:46Z")

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Hi all,

I’m having an issue when installing packages that require artifacts (e.g. Plots.jl). When attempting to download the artifact (e.g. Gettext\_jll.jl from Github), it fails. I have used the DebugArtifacts.jl utility and the result when downloading the artifact is “Operation too slow.”. I have tried to manually download this file to my desktop from the browser with success, albeit very slowly for a such a small file. The issue is that the proxy server takes a little while to download and virus scan, which to Julia appears as a download failure.

My question: is there any way to alter the timeout of the Julia package manager when downloading artifacts so that I can make it allow for the slow download speed and hence ensure the download operation completes?

Notes:

- I have set the ENV[“JULIA\_SSL\_NO\_VERIFY\_HOSTS”] = “[github.com](http://github.com)”
- I have set ENV["HTTPS\_PROXY] and ENV[HTTP\_PROXY] equal to the correct proxy server and port
- I can download the example artifact manually, so I know it i) exists and ii) isnt getting stuck in the firewall

Thanks in advance for your suggestions!

Rob