# Account problem - not sure where to go

**URL:** <https://discourse.julialang.org/t/account-problem-not-sure-where-to-go/60032>\
**Category:** Meta Discussion\
**Created:** [April 26, 2021, 1:02pm UTC](https://discourse.julialang.org/t/account-problem-not-sure-where-to-go/60032 "2021-04-26T13:02:38Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![tro3](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/tro3/32/12355_2.png) [@tro3](https://discourse.julialang.org/u/tro3)\
**Post date:** [April 26, 2021, 1:02pm UTC](https://discourse.julialang.org/t/account-problem-not-sure-where-to-go/60032/1 "2021-04-26T13:02:38Z")

</div>

Not sure where to turn here. Something broke on my Julia Discourse account. I have not been getting notification emails for more than a year, and 50% of the time when I go to the site it either does not load or just partially loads. Screenshot from this morning, where 1 in 10 icons are coming through. (This is a new one.) Haven’t been able to find a “Discourse Support” site, but I’m hoping someone can point me in the right direction. Thx

 ![image](https://global.discourse-cdn.com/julialang/original/3X/4/5/455e18e5d39388f133f5a974dcd6887d060f1a59.png)

---

<div class="post-metadata">

**Author:** ![tro3](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/tro3/32/12355_2.png) [@tro3](https://discourse.julialang.org/u/tro3)\
**Post date:** [April 26, 2021, 1:03pm UTC](https://discourse.julialang.org/t/account-problem-not-sure-where-to-go/60032/2 "2021-04-26T13:03:59Z")

</div>

Tested on Chrome, Firefox and whatever the latest uSoft browser is, BTW. So not a caching/browser issue.

---

<div class="post-metadata">

**Author:** ![Henrique\_Becker](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/henrique_becker/32/15443_2.png) [@Henrique\_Becker](https://discourse.julialang.org/u/Henrique_Becker)\
**Post date:** [April 26, 2021, 2:13pm UTC](https://discourse.julialang.org/t/account-problem-not-sure-where-to-go/60032/3 "2021-04-26T14:13:58Z")

</div>

I had this problem a week ago for a couple of days. I have not discovered what it was before the problem fixed itself.

---

<div class="post-metadata">

**Author:** ![mbauman](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/mbauman/32/31082_2.png) [@mbauman](https://discourse.julialang.org/u/mbauman)\
**Post date:** [April 26, 2021, 2:30pm UTC](https://discourse.julialang.org/t/account-problem-not-sure-where-to-go/60032/4 "2021-04-26T14:30:53Z")

</div>

Hum, strange. The main discourse dev/support site is [meta.discourse.org](http://meta.discourse.org) — this is a hosted instance by [discourse.com](http://discourse.com). If you’d like you could create an post there and tag me (same username) and I’ll add a few more details about our site.

Do you see any errors in your browser’s console?

---

<div class="post-metadata">

**Author:** ![tro3](https://sea2.discourse-cdn.com/julialang/user_avatar/discourse.julialang.org/tro3/32/12355_2.png) [@tro3](https://discourse.julialang.org/u/tro3)\
**Post date:** [April 26, 2021, 7:32pm UTC](https://discourse.julialang.org/t/account-problem-not-sure-where-to-go/60032/5 "2021-04-26T19:32:26Z")

</div>

Okay, missing emails are just a Spam thing, though where that is coming from is unclear (service falsely claims Julialang as a spam source).

Next time the website itself acts up, I will capture some console errors and move to [meta.discourse.org](http://meta.discourse.org/). Thanks, @mbauman!